Terms of service
Last Updated: November 17, 2025
Welcome to Kattelux! By using our website (kattelux.com) and purchasing from us, you agree to the following Terms of Service. Please read them carefully before making a purchase or using our site.
If you have any questions, feel free to contact us at support@kattelux.com.
1. Overview
This website is operated by Kattelux. Throughout the site, the terms “we,” “us,” and “our” refer to Kattelux. By accessing our site or purchasing from us, you engage in our “Service” and agree to these Terms of Service.
We reserve the right to update or modify these terms at any time. Your continued use of our website after any changes means you accept the new terms.
Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products.
2. Eligibility & Use of Our Site
✔ You must be at least the age of majority in your country to use our site.
✔ You may not use our products for illegal or unauthorized purposes.
✔ You must not transmit malware, viruses, or harmful code on our site.
✔ Any violations of these terms may result in immediate termination of your account and access to our services.
3. Product & Pricing Policy
✔ Prices for our products may change without notice.
✔ We reserve the right to modify or discontinue products at any time.
✔ Some products may be available exclusively online and have limited quantities.
✔ We have made every effort to display product colors and images accurately, but we cannot guarantee that your screen’s display will be completely accurate.
For more details, please review our Refund Policy.
4. Orders, Payments & Billing
✔ We reserve the right to refuse or cancel any order for any reason.
✔ If we need to make changes to or cancel an order, we will attempt to notify you via email or phone.
✔ You agree to provide accurate and complete payment and billing details.
✔ Orders that appear to be fraudulent or placed by resellers may be denied or canceled at our discretion.
5. Shipping & Delivery
✔ We offer shipping within Europe (other regions may vary).
✔ Shipping times are estimates and not guaranteed due to potential carrier delays.
✔ You will receive a tracking number once your order is shipped.
For more details, please review our Shipping Policy.
6. Returns & Refunds
✔ We accept returns and exchanges only under certain conditions.
✔ Refunds are only issued for defective or damaged products (see our refund policy for details).
✔ We do not accept returns for personal preference or used products.
For more details, please review our Refund Policy.
7. Third-Party Tools & Links
✔ We may provide access to third-party tools and services over which we have no control.
✔ Your use of any third-party services is at your own risk, and we encourage you to review their terms separately.
8. User Comments & Submissions
✔ If you submit a review, feedback, or other content, you grant us a license to use, edit, and share it (without compensation).
✔ You agree that your submissions will not violate any laws or third-party rights.
9. Prohibited Uses
You are prohibited from using our site or services for:
❌ Illegal purposes (fraud, hacking, money laundering, etc.).
❌ Harassment, abuse, or discrimination against others.
❌ Uploading viruses, malware, or harmful code.
❌ Violating any international, federal, or local laws.
We reserve the right to terminate your access for any prohibited activity.
10. Disclaimers & Limitation of Liability
✔ We do not guarantee that our services will always be error-free or uninterrupted.
✔ We are not responsible for damages, lost profits, or indirect losses related to the use of our products or services.
✔ Our maximum liability is limited to the amount you paid for our product/service.
11. Governing Law
These Terms of Service and any transactions are governed by the laws of Israel.
12. Changes to Terms of Service
We may update these terms at any time. If we make significant changes, we will update the “Last Updated” date at the top of this page.
13. Contact Information
If you have any questions about these Terms, please contact us at:
📩 Email: support@kattelux.com